Distance Vol Libre

© Copyright 2006
Distance Vol Libre

Conception : Lithium Marketing

Ecole parapente au Québec. Tandem parapente et deltaplane

Personal informations:

1- Please specify gender ?
Male Female
2- What is your age group ?
18 yo and – 19-30 yo 31-40 yo
41-50 yo 51-60 yo 60 yo and +
3- Please indicate the region you live in ?
National-Capital Center of Quebec Eastern Townships
Laurentiens Laval Mauricie
Monteregie Montreal Ottawa region
Other        
4- Where did you hear about Distance Vol Libre school ?
Friend Family Tourist information center
Internet Newspapers Radio
Festivals/Expositions
Which one ? 
Hotels / Campings
Which one ? 
Television
please specify : 
Other

Information and service before the flight

1- Did you receive the activity and service information of Distance Vol Libre by internet or by telephone?
Internet Telephone
2- Did you obtain satisfying information?
Very satisfied Satisfied
Not satisfied Very unsatisfied
3- Reservation procedure was:
Very satisfied Satisfied
Not satisfied Very unsatisfied
4- Were the road directions clear and easy to follow/understand?
Yes No
5- Upon your arrival, welcoming was:
Very satisfied Satisfied
Not satisfied Very unsatisfied
6- At the reception, to prepare for your flight registration, the receptionist’s customer service was:
Very satisfied Satisfied
Not satisfied Very unsatisfied

The activity

1- Your flight was in paragliding or hang gliding?
Paragliding Hang gliding
2- Was it your first tandem flight?
Yes No
3- Did you come to live this experience alone or with a group?
Alone With a group
4- If you lived this experience with a group, were you with your family, friends or work colleagues?
Family Friends Work colleagues

The flight with the pilot

1- Who was your tandem flight pilot?
Paragliding Hang gliding
Alexandre Hugo Alexandre
Bernadette Mario Hugo
Denis Mathieu Vincent
Éric Vincent    
Francis Stéphane    
2- Your instructor’s instructions towards the activity was:
Very satisfied Satisfied
Not satisfied Very unsatisfied
3- How were the instructions before the take-off?
Very satisfied Satisfied
Not satisfied Very unsatisfied
4- Did the pilot make you feel safe/confident for this experience?
Yes No
Pourquoi ?
5- On a scale to 10, how would rate the professionalism of the pilot during the experience?
1 2 3 4 5 6 7 8 9 10
6- Did you appreciate the view during the flight?
Yes No
7- On a scale to 10, how did you appreciate the time spent in the air?
1 2 3 4 5 6 7 8 9 10

The site

1- How much would you rate the beauty of our site (1 to 10)?
1 2 3 4 5 6 7 8 9 10
2- For those coming to see you during your activity, how would you best describe the land settlement?
Very satisfied Satisfied
Not satisfied Very unsatisfied

General appreciation

1- Did the activity fulfill your expectations?
Yes No
Why ?
2- From your appreciation, how much would you rate the entire experience?
1 2 3 4 5 6 7 8 9 10
3- Would you like to live this experience again?
Yes No
4- Do you think you will want to take free flying lessons one day, to be able to fly solo?
Yes No Je ne sais pas
5- Can we count on you to recommend this activity to others?
Yes No
6- In one word, how would you describe this experience?